Corona Virus (COVID-19)

FAQ's:

We understand the importance of being able to find the information you need quickly, so we have put together a few frequently asked questions you might have during the COVID-19 closures, if you can't find what you are looking for, don't worry drop us an email and we will respond as quickly as possible.

Q: What will happen to my gym membership, during the closure?

A: Don't worry, we have automatically frozen your gym membership, which means we won't take any further payments whilst the gym is closed due to COVID-19. Don't worry, as soon we re-open your membership will automatically be re-instated, you don't need to do a thing! 

Q: Can you help me stay active during the lockdown?

A: Yes! You can access a selection of classes online - alternatively, #TeamEmpire are posting some great workouts from home, so don't forget to follow us on Facebook

Q: What will happen about the party I have booked at Bermuda Adventure Soft Play World?

A: If you have a party booked before 30th April 2020 you can re-schedule your party and receive a 10% discount or alternatively cancel your party and receive a full refund.

 

Any parties booked for after 30th April 2020, will be reviewed at a later date. A member of the team will contact you regarding your party booking in due course, please bear with us whilst we do this. If you have any further question please email us.

Update 24th March 2020:

 

Little Monsters Playcare at Arden Forest Infant School & St James CofE Academy

 

Dear parent/guardians,

 

It is with regret due to the current situation we will be postponing Little Monsters Playcare provision at Arden Forest Infant School & St James CofE Academy from 6pm this evening (Tuesday 24/03/2020)

We are hopeful to re-open provision after Easter on Monday 20th April 2020  following a 2 week period of employee self-isolation.

 

We have tried to maintain the provision as long as possible to support our community and key worker staff who are essential to the COVID-19 response effort but we are no longer able to continue this commitment in the short term.

Little Monsters Playscheme at Our Lady & St Joseph Academy:

We will open a centralised Playscheme venue at Our Lady & St Joseph Catholic Academy (following strict Government guidelines) for NHS or ‘critical workers’ only. Playscheme will not be an open setting and must only be used if essential.

 

To find out more click here

 

To ensure places are for children of NHS or critical workers you must state occupation on booking and provide identification on arrival.

Playscheme availability may change as the guidance changes on a daily basis.

Disability Stay & Play:

Disability Stay & Play sessions due to take place at Higham Lane School are cancelled until further notice.

Disability Sports:

Disability Sports at Bulkington Village Centre will be cancelled until further notice.

Update 20th March 2020:

 

Bermuda Adventure Soft Play World: 

Due to the Government advice issued tonight Bermuda Adventure Soft Play World will be closed until further notice. If you have a party booked before 30th April 2020 you can re-schedule your party and receive a 10% discount or alternatively cancel your party and receive a full refund. Any parties booked for after 30th April 2020, will be reviewed at a later date. A member of the team will contact you regarding your party booking in due course, please bear with us whilst we do this.
 
If you have any queries please email info@nbleisuretrust.org and a member of the team will help you as soon as possible.
 
We hope to see you again in the near future. Kind Regards, NB Leisure Trust Management.

 

Empire Gym & Studios, Empire Heaven & Empire Performance: 

Due to the Government advice issued tonight Empire Gym & Studios, Empire Heaven and Empire Performance will be closed until further notice.

 

All memberships will be frozen until the gym re-opens. Don’t forget to make full use of the online workouts available on the following link: https://watch.lesmillsondemand.com/at-home-workouts

 

If you have any queries please email us and a member of the team will help you as soon as possible.

 

We hope to see you again in the near future. Kind Regards, NB Leisure Trust Management.

Little Monsters: 

NBLT Little Monsters will continue to support our community and key worker staff by providing before and after school childcare to parents/guardians who are essential to the COVID-19 response effort.

The Department for Education released the list of ‘Key Workers’ last night, at the moment we have received no further information from the Local Authority or Public Health England. As soon as we receive more information we will let you know.

  • Our Lady & St Joseph Catholic Academy:

We have been advised by Senior Leadership Team at Our Lady & St Joseph Catholic Academy, Key Workers have been contacted via text message, call or email and only those children will be able to attend NBLT provision to minimise the risk of spreading the virus.

Please can you let Robbie know as soon as possible if you meet the criteria linked above and your child/children will continue to attend Little Monsters. If you will require extra sessions please list them in your email. E-mail: robbie.barton@nbleisuretrust.org.

Easter Playscheme at Our Lady & St Joseph Catholic Academy:

NBLT will run the proposed Playscheme at Our Lady & St Joseph Catholic Academy for a maximum of 20 children, for children of ‘Key Workers’. Places can be booked online at www.nbleisuretrust.org and to ensure places are for children of Key Workers you must state occupation on booking and provide identification.

Bermuda Park Nursery: As I am sure you can imagine we have had a very uncertain and exceptionally busy day since yesterday’s government announcement.

 

The Department for Education has made it clear the nursery will close tomorrow Friday 20th March to all children except those on the ‘Key Worker’ list, or children who are deemed vulnerable. I am still waiting for clarification as to which roles will be on the ‘Key Worker’ list.

I would like to take this opportunity to thank all of the parents who have emailed, rang or spoke to myself or staff in person, we are overwhelmed with your concerns for staff, your generosity and your exceptionally kind words.

The Nursery will charge the usual fees up to and including Friday 20th March. At this time no further fees will be charged to the children who are not on the above list. Thank you to the many parents who have offered to continue to pay their fees regardless of attendance, at present this will not be necessary. Any credit on your child’s account will automatically be taken off your balance when the nursery re opens to all.

You will still be able to access your child’s online tapestry journal, where you will be able to find lots of learning next steps that the staff have been working on with your children. Please feel free to upload photographs of your child at home, as we will miss seeing their faces.

The nursery will regularly update our closed Nursery Facebook page with lots of ideas and activities for you to do at home, however please do not feel pressured to do anything out of the ordinary with your child.

You may have already seen this post but I wanted to share it with you;

‘Arguing with your kids to do work is not what anyone needs right now. Instead, cuddle up together and read, read, read. Take turns reading. Read them your favourite novel (yes, you can read novels to small children). Do a puzzle, build a fort, bake, watch TV together, paint or get out the lego and build together. Set up a tent in your living room and camp out. Look at photos of when you were a kid. In other words…. Don’t stress about them forgetting, don’t stress about home schooling them. Just spend time together. Your kids won’t learn much if they are feeling stressed.


Although this is a scary time, it could very well be a time they remember as the best time in their life.

Take Care, stay safe and well, I hope to see you all again soon.

Rachel, Amanda & the Bermuda Park Team.

Update 19th March 2020: 

 

Bulkington Playscheme for Easter: Please note: Due to COVID-19 and changing guidance from the Government, we have removed the booking link for Bulkington Playscheme whilst we seek clarification on whether the scheme can go ahead.

 

Bermuda Adventure Soft Play World: Please be advised we are asking every customer / visitor to the building: As per NHS guidelines has anyone in your group got:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

       

OR

a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

       

OR

Has any member of your group returned from a destination outside of the UK and started to feel unwell or displayed any of the                  above symptoms?

 

If the answer is yes to any of these questions, I am afraid the group will not be allowed entry to Bermuda Adventure Soft Play World.

 

In addition to the above: Due to the Government guidance on social distancing, we have reduced the number of tables in our seating areas to maintain a significant distance between them.

 

We have been busy cleaning the playframe and will continue to double clean throughout each day, to ensure the areas are                          sanitised on a regular basis.

 

We are encouraging our staff to wash their hands every 15 minutes and we encourage all visitors to do the same, for 20 seconds with

hot water and soap.
 

If you have any concerns whilst in the Centre we ask you to speak to a member of the team. Thank you for your co-operation during        this time. Bermuda Adventure Soft Play World.

Update 18th March 2020: 

 

  • Empire Gym & Studios: We have further reduced the class timetable as of Thursday 19th March, this includes reducing class numbers as part of the social distancing as advised by the Government guidelines. You will also be asked to clean your equipment down after use and bring your own mats where possible. Please click here for the up to date timetable

    Les Mills have released a number of classes for you to use at home, should you not be able to attend the gym or be unable to find a suitable class, click here to watch.

    Sporting Touch also have a number of homework out equipment options click here for more info.

    When entering the gym, please do not hand your card to reception or leave it in the box, please retain your card and show a member of the team, who will check you in on the system.

    To help with social distancing we are creating more space for members, bearing in mind the 2 metre Government guideline, we will be creating space between the cardio machines, so you may find some of them switched off or moved to another area. Please bear with us whilst we set this up. Once it's all done, if you find there is a specific machine or piece of equipment you wish to use closed off, please let a member of the team know and we will do our best to make it available. To allow us to store the removed equipment, we will be closing the stretch area for the time being. There will be alternative stretch spaces available again where possible, please bring your own mats. If you wish to use the boxing bag, please bring your own gloves.
     

  • Micro Football Update: Yesterday evening (Tuesday 17th March) we received notice from Birmingham County FA that all grassroots football sessions, must suspend football training and matches until further notice. We will not be running our Friday night micro football session until we are given the clear that we can resume. Due to the nature of how quickly guidance is changing at the moment we cannot offer a date for when football will resume but will keep you updated throughout. Thank you for your cooperation. Youth Community & Schools Team
     

  • We have cancelled our Disability Football sessions please click here for more information.

 

Update 17th March 2020: We are operating a reduced class timetable at Empire Gym & Studios from Wednesday 18th March 2020.We may need to cancel or change classes at short notice, please check the website and social media for updates.

We are monitoring the developing situation of Covid-19 daily and putting measures in place across our sites to ensure the safety of our customers and staff, whose health and well-being is our priority. 

 

For these types of viruses, we know the most effective ways to protect yourself are to wash your hands regularly, use hand sanitisers and to make sure you sneeze into a tissue or your elbow. Please follow the hand washing instructions that can be found within our sites. 

 

There have been no actual or suspected cases of the coronavirus (Covid-19) at any of our facilities. However, if you have developed any symptoms or been instructed to self-isolate following a visit to one of our facilities please inform the Centre Manager, or alternatively email us.

 

Contact Numbers for the facilities:

Bermuda Adventure: 024 7640 0502

Bermuda Park Nursery: 024 7640 0561

Empire Gym & Studios / Empire Heaven / Empire Performance: 024 7640 0500

Little Monsters / Playscheme / Disability / Youth Activities: 024 7640 0597

 

If this situation changes, we’ll act quickly to protect our customers, members, employees and local community. 

 

We ask that you take these steps, which are consistent with government advice:

  • Please do not come to any of our facilities if you are unwell.

  • Keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water.

  • Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue - then wash your hands with soap and water, or use a sanitiser.

  • When visiting on our health and fitness facilities please use the cleaning sprays to wipe down machines and equipment after use.

  • If you think you may have encountered the virus, please follow the government advice, and self-isolate in the first instance.

 

We look forward to seeing you soon and please ask one of our staff members if you have any additional questions. We’ll keep you updated as the situation evolves.

 

Nuneaton & Bedworth Leisure Trust Management.

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Head Office Address:

3rd Floor Heron House,

Newdegate Street,

Nuneaton,

CV11 4EL

© 2020 by Nuneaton & Bedworth Leisure Trust (NBLT).